I'm a single black mother that is raising a wonderful lil boy!!!
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Well today I finally got my furniture!!!! WOO-HOO!!! I am so happy I could shit. But trust me all didn't go as planned or as smooth.
My mom had the day off so she stayed at my place to wait for the delivery guys to come. Their time slot was between 11:30-2:30 pm. My mom called me around 1pm telling me that they weren't taking my old mattresses. I was like yes they are, I made that arrangement on Saturday. The girl told me that they would take the plastic off on the new mattress and put it on the old (that's the way they can get rid of the old stuff because of regulations). But when the delivery guy had on his note was to keep the plastic on the new. So by this time I a lil upset but just called to see what happened.
So the first person I talked to said that she had to check. After 10 minutes of hold time she comes and tells me that they don't pick up old mattresses. I said yes you do. I got a slip that says if you spend more the $600 they will and your recording says so too. So she's like hold on again. Then another girl gets on and says that they will have the delivery guy come back after he gets done with his delivery. She said in the next hour or hour and a half. So I asked her between 3 or 3:30? And she's like yeah give or take.
So I leave work at 2:30 to pick my son up from school and take him to my uncle. I get home around 3:04 or something and no one is there. So I think I made it just in time. I sit down and watch a lil tv. Well 3:45 rolls around and still nothing. So again I called and this girl was like they came right back after you called. They rang the door bell and noone answered. DUH!!! Didn't noone tell me that. So at this point I'm boiling and demand to speak to a manager. Someone gets on the phone but it's the wrong person. Then a guy pics up and I just give him an earful. He apologized like a hundred times and told me he'd try to get a delivery guy back after there. He took my number and 10 minutes later he called back and said they would be coming after their last delivery.
So everything turned out ok in the end. I got a great bedroom set and I'm now happy!!!
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